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ABOUT US

Matrix Sports International Ltd is a global leader in sporting goods, and apparel manufacturing, distribution and retailing. With a strong history of manufacturing for leading iconic brands, MX ventured into creating its own high-end Exclusives range that is head and shoulders above the competition. From patented technologies to research oriented focus on creating world class sporting goods - MX lead the sporting goods sector. We bring these advantages to you direct from the factory floor, thereby, eliminating duplicate costs. Hence we give our customer high value for money and at the same time a range of exclusive products that will help you improve your game.

We live the tag line - Luxury in sports.

Based in the country side of Croxley Green, on the outskirts of London, UK, the company is family owned and boasts of a personal touch in every aspect of the business.

What is an MX ID?

An MX Account/MX ID lets you personalise your MX on-line experience. Once you have created an MX Account/MX ID you will use it to access those MX online resources which require you to identify yourself. With your MX Account/MX ID you can access your MX Store order history and our Self Service website.

 What are the benefits of an MX ID?

Create an MX ID or sign in using an existing MX ID, click here. If you have previously made purchases you can use this MX ID.

By creating and using an MX ID, you can personalise your MX Online Store experience. With an MX ID you can save items you are interested in purchasing, save a shopping bag if you are almost ready to place an order, use Express Checkout, check your order status, and much more.

 How to create an MX ID account?

To create an MX ID account and password, when you make your first online purchase. Enter your e-mail address, which becomes your MX ID account username, and all of the other required fields.

 Can I buy online without an MX ID?

With our Guest Checkout feature, you can check out on the MX Online Store without an MX ID or password. Simply add the items you would like to purchase to your shopping bag, enter your shipping and payment information, and click the "Place Order Now" button.

You will be able to visit online Order Status to check your order status and track shipments.

 Can I have more than one MX ID account?

Yes, but it is not recommended as you will not be able to view your complete order history under the same MX ID account. You will also not have access to the best offers from MX and its partners. Please note, MX ID accounts can not be merged.

 I forgot my MX ID account password.

Follow the instructions on the Forgot web site password. Your sign-in information will be sent to the email address you chose for your MX ID account. Alternatively you can answer the password recovery question you set when you created your account.

For security reasons, MX cannot reset the password for you.

 How do I change my MX ID account details?

It is easy to change your user name, password, or billing information. Just click on “Account” at the top of any MX Store page and sign in. Once signed in, you can review and edit your personal information.

CARE GUIDE

Apparel

Do

  • Always read the care label and washing instructions before washing your clothes.
  • Arrange your laundry into groups with similar wash care instructions and organise into whites, darks and colours.
  • The care label washing temperature is the highest permitted temperature. But if you are unsure, always wash at a lower temperature rather than higher.
  • Rinse swimwear and socks immediately after use and do not wring.
  • Turn garment inside out before washing.

Don't

  • Avoid using too much detergent.
  • Do not use fabric detergents which contain bleach.
  • Do not tumble dry garment unless indicated on the care label.
  • Do not iron prints, trims or embellishments.
  • Do not leave garments with white and contrast coloured panels soaking for prolonged periods.
  • Garments with metal trims should not be left to soak.

Footwear

We recommend treating suede & nubuck with an appropriate protector before wear.

A suede brush will help to keep the nap raised & the suede looking new.

If your shoes get wet, stuff them with newspaper and dry naturally, away from a direct heat source.

This will prevent the outer materials drying out and cracking.

Unless otherwise stated, trainers and canvas shoes should not go in the washing machine.

If they get dirty, let them dry and remove the excess dirt with a clean bush or cloth.

For heeled products, check top pieces (heel tips) regularly & when they start to wear down take them to a good shoe repair shop and have them replaced to avoid slipping or causing further damage to your shoes.

For football/rugby boots or other boots with studs and spikes, please tighten studs/spikes adequately (not too much, since that will break the tread) before using. Do not wear shoes with loose studs/spikes - this can cause injury.

When purchasing leather products from MX please remember that it is a natural product & some variations between pairs in terms of colour and finishes may occur.